ears are in pain

The air conditioning is out again upstairs. Thankfully we have two units and can avoid the upstairs with only a little convenience lost. That being said, it's not the worst part of my poor, hell of an existence right now, that honor would belong to me ears. See when you buy a home as old as ours, you get the seller to pay for a home warranty service to take care of any of those "unexpected" problems, like a water heater going bad a month into buying the house. Or say, when the sir conditioning goes out, or a second time, or again and again. So now we're on the fifth lapse in AC upstairs and each time we call it into the warranty company (that could plant a smacker on my keister for all I care), it means a minimum of 3 minutes getting to the "Next Available Representative" (NAR) & another 12 minutes waiting to get to the 2nd NAR - and let there be no misunderstanding that they really do look forward to helping you, just as soon as they finish screwing and getting yelled at by the person ahead of you, which is there version of "assisting other customers". Look, I don't have to tell you that getting a call center sucks, but my beautiful ears are beginning to bleed from the crappy syntho-music that pierces my skull with it's sappy "easy listening" sounds. That brings me to two questions:
1) Has nobody else every noted that Easy listening is so hard to listen to?

2) I'm sure someone else must have said this before as well, but the other day my Best Man used the term "Bromance" which I had yet to hear. Have you heard of the movie style called bromance? I love it. Classic examples - anything with Will Ferrell, Knocked Up, Superbad, & 40 Year Old Virgin.